NomRun - Food Delivery: The Zero Commission Delivery App Restaurants Actually Own
NomRun - Food Delivery is a food delivery application available now on the Google Play Store, currently live in Pakistan, USA, UK, UAE and Nigeria. It runs on a model that is unusual in this industry: the restaurant keeps one hundred percent of every order.
This post explains what the app does, who it is built for, and how it differs from the delivery marketplaces most restaurant owners already know.
If you are here as a customer rather than a restaurant owner, the short version is this: NomRun lists restaurants, bakeries and home kitchens near you, tracks your rider live, and confirms delivery with a code only you have. The food delivery app is free to download, and the link appears again further down this page.
The problem NomRun was built to solve
Ask restaurant owners anywhere in the world what frustrates them most about online delivery, and two answers come back consistently.
The first is commission. Major delivery marketplaces typically take somewhere between fifteen and thirty five percent of the order value, depending on the platform, the market, and whether the restaurant handles its own delivery. For a business running on the thin margins that are normal in food service, surrendering a quarter of the bill on every order is often the difference between a profitable month and a break-even one.
The second problem is access. Most large platforms require formal business registration, a tax identification number, and commercial premises before they will list a business. That requirement quietly excludes an enormous part of the global food economy: home kitchens, home bakers, cottage food operators, single-dish specialists, and cloud kitchens working out of shared or residential space. In almost every city on earth, some of the best food available is made in exactly these kitchens, and very little of it appears in any app.
NomRun was built around both problems.
How the model works
NomRun does not take commission on orders, and the reason is structural rather than promotional. The platform never handles the money at all.
When a customer places an order, payment goes to the restaurant, exactly as it does today when a customer walks in or phones the shop. There is no settlement cycle, no payout schedule, no deduction, and no waiting period. A restaurant is never chasing a platform for its own revenue weeks after the fact.
The business model is a flat subscription. That is the whole of it. Because the fee does not scale with order value, a restaurant pays exactly the same whether its average ticket is small or large, and exactly the same in a slow month as in a busy one.
This has a consequence worth stating plainly: NomRun has no financial incentive to push order volume through the platform rather than through the restaurant's own channels. The software either earns its subscription or it does not.
Features
Live rider tracking
Customers watch the rider move on a map in real time, from the moment an order leaves the kitchen until it arrives. The practical effect most restaurants notice first is the drop in phone calls during service. The question "how much longer" stops being asked, because the answer is already on the customer's screen.
OTP delivery confirmation
Every delivery is completed with a one time code held by the customer. A rider cannot mark an order delivered without it.
This closes off the most common and most expensive dispute in food delivery, where a customer reports never receiving an order the rider recorded as handed over. With OTP confirmation, the code sits with the customer and the record sits with the restaurant. Neither party is arguing from memory.
Your own riders
NomRun does not supply riders, and this is a deliberate design decision rather than a limitation.
Most restaurants already have delivery staff, and those relationships work. What restaurants generally lack is the software layer on top: knowing which rider is free, where each one currently is, and who should take the next order. NomRun lets a restaurant register its own riders, up to five accounts, and handles assignment automatically.
What this replaces is the paper log and the sequence of phone calls most kitchens currently use to answer those questions during a rush.
Instant order alerts
Incoming orders arrive as instant alerts with a sound notification on the restaurant's device, with items, sizes, and delivery address attached. During service, a silent order is a missed order, so the alert is audible by design.
Self-managed menu
Restaurants manage their own menu through a web portal: items, prices, photographs, categories, sizes, and availability. Changes take effect immediately, which matters for kitchens running different menus on different days or selling out of specific items mid-service.
Delivery radius control
Each restaurant sets its own delivery radius. Customers only see restaurants that actually deliver to where they are, which prevents the familiar frustration of browsing a menu for five minutes only to discover the address is out of range.
Who the app is for
NomRun is open to any food business, and the platform was designed with a broader definition of that category than most delivery apps use.
- Restaurants and hotels handling their own delivery
- Fast food outlets and takeaway counters
- Bakeries and dessert shops taking custom orders
- Home kitchens, home chefs, and cottage food operators
- Single-dish specialists and weekend-only operations
- Cloud kitchens with no customer-facing premises
- Food trucks and mobile vendors with a fixed service area
The qualifying requirement is a working kitchen and food worth ordering.
Businesses listing on NomRun remain responsible for holding any licences, registrations or permits required in their own location. Requirements differ considerably between countries and, in some cases, between regions within a country.
For customers
From the customer side, NomRun works the way any delivery app works: browse, order, track. Several things distinguish the experience.
Menus are complete rather than approximate. Items carry photographs, prices, and size options where a restaurant offers them, so Half, Full, Small, Medium and Large are selected before the item reaches the cart rather than clarified over the phone afterwards.
Tracking reflects the rider's actual position rather than an estimated countdown. Handover is confirmed by the person receiving the order rather than the person delivering it, using a one-time code held only by the customer.
Search results are filtered by whether a restaurant genuinely delivers to your location, which removes the familiar frustration of browsing a menu for five minutes only to discover the address falls outside the delivery range.
Order history supports one-tap reordering, and the app ships with both dark and light modes.
Perhaps the most interesting difference is what appears in the listings at all. Because the barrier to joining is low, NomRun surfaces food from home kitchens, single-dish specialists and small operators who were never able to get listed on a major platform. In most cities, that is food you cannot order online anywhere else.
For riders
Riders on NomRun work for the restaurant that registered them, not for the platform. NomRun provides the software layer: incoming delivery requests, a one-tap online and offline toggle, per-delivery earnings tracking, and OTP confirmation at the door.
Assignment is automatic. When an order comes in, the system routes it to whichever registered rider is free and nearest, rather than requiring someone in the kitchen to work it out mid-service.
Download
NomRun - Food Delivery is free on the Google Play Store.
Or search NomRun - Food Delivery in the Play Store.
For restaurant owners considering it
Onboarding is straightforward. A business account is created, the menu is entered through the web portal, riders are registered, and the kitchen goes live. Support is available throughout setup, including menu entry assistance for owners who would rather not do the data entry themselves.
The commitment is a flat subscription with no commission on orders, no revenue share, and no claim on customer relationships. Customers who order from a restaurant on NomRun remain that restaurant's customers.
About the developer
NomRun - Food Delivery is developed and operated by The Facilitators Pakistan, a software development company building web and mobile applications for businesses internationally. The company also develops CRM and business management software for service industries.
Questions about listing your restaurant, bakery, or home kitchen on NomRun? Leave a comment below, or download the app to see how it works from the customer side first.
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